Call: (919) 418-2503
Why should I trust Sweep Away?
We’re proud to offer professional house cleaning services in Raleigh, NC, and employ residential housekeepers who pride themselves on top-quality services. After undergoing an extensive background check, each member of our team is thoroughly trained on every step of our detailed cleaning plans. You can rest assured that all of our professional house cleaners are fully trained and insured.
We have all team members wear a mask and gloves at each cleaning. We also back all of our work with a 100% satisfaction guarantee. These are just a few of the many reasons why customers trust Sweep Away.
Is your communication good?
At Sweep Away, we recognize the importance of communication, especially when it comes to important valuables in your home and any specific cleaning requests you may have. Our house cleaning company in Raleigh, NC values your trust and we will do everything possible to earn it by performing reliable, affordable, top-notch cleaning services designed to meet your needs and exceed your expectations. Our customer service is very important to us and we are here to make you feel like a valued client of our business.
What should I do to get ready before Sweep Away arrives?
To ensure maximum efficiency, we ask that you pick up any toys or clothing before we arrive. We also ask that you find a place for your pets so they’re comfortable while we clean. Following through with these requests will help both your family and our team ensure that all of your possessions are in a safe place.
Do I need to be home for every cleaning service?
No. Because we work on an 8 a.m. to 5 p.m. schedule, Monday to Friday, most of our customers aren’t home when we arrive. In a majority of these cases, our insured house cleaning professionals are provided with a spare key or garage code. If you choose to be home we will gladly work around your preferences of where to start cleaning, etc.
What time does your team arrive?
While we cannot warranty our exact time of arrival because we give every home the attention it deserves and requires, we do offer arrival windows for your convenience. We have 9:00-9:30 am 12:00-1:00 or 2:00-3:00 arrival times.
What if something's damaged during a service?
At Sweep Away we are bonded and insured to treat every single home we clean with the utmost respect. If something happens to break during our routine service, we’ll do our best to repair or replace the item. Our residential housekeepers are fully insured, so claims can be filed when appropriate.
“The team that came to my home was fantastic!! Attention to detail was top tier! They even got my daughters toys out from under the bed and living room furniture!! My home literally sparkled when I first walked in and smelled amazing. I am thoroughly impressed with their work in every room of the house!“
“I used Sweep Away Clean for the first time today, and I was deeply pleased. We had Melissa, and she was fast, professional, thorough, and very pleasant to work with. We opted for the baseboard wash, and she did a wonderful job. The whole house is shining and spotless.“